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Why use EAP Systems?

Stress plays a major role in our ability to function, both personally and professionally. If you have a problem affecting your home or work life, EAP Systems is available to help point you in the right direction. Often, obtaining help before the situation becomes overwhelming can lead to easier solutions.

How does it work?

A phone call to a single number or e-mail address provides access to information, consultation and a system of care to meet the needs of management and employees.

Is this service confidential?

Yes, your contacts with EAP Systems are held confidential to the limits of the law. Generally, your participation will not be disclosed without written permission. EAP records are not part of your company medical records or human resource files. Reports to the employer are numerical. They do not include any information about your identity. Even the locations of EAP offices were chosen with confidentiality and privacy in mind.

Is all the counseling I need provided by EAP Systems?

Not necessarily. Your counselor will work with you to establish a plan that will work best for you. Most people get all the help they need from the EAP counselor. If the problem requires longer-term counseling or other resources, you will be referred to a professional in the community that is part of your health insurance plan.

Who are the counselors and staff?

All EAP Systems' providers are qualified, licensed or certified professionals with at least 5 years post-masters or doctoral experience. They are easy to talk to and come with specialized training in assessment and solution-focused techniques.

What is the cost?

If your company is under contract with EAP Systems there is no cost to you or your immediate family for services. If your company is not under contract with EAP Systems, your consultant or counselor can discuss what the appropriate fees will be. If you are referred to an outside therapist or resource, there may be a charge that may be covered in part by your health plan.